The AutoPilot Authority

  Safety First WARNING: It is EXTREMELY important that the power is completely turned OFF at the circuit breaker to the AutoPilot Pool Pilot controller BEFORE attempting to remove the cover. Working with live electrical components can be fatal. Step-by-Step Video Guide In this video, we demonstrate the proper technique for removing the cover from an AutoPilot Pool Pilot Digital or Soft Touch controller without damaging the internal ribbon cables or the plastic housing. Quick Summary of Steps Turn the Power Off: Ensure the breaker is off. Locate the Screws: There are 4 black thumb screws (2 on the left and 2 on the right) located on the sides of the cover. Loosen, Don't Remove: You generally only need to loosen these screws to release the faceplate. Careful with the Cables: Once the cover is loose, tilt it forward slowly. The display board is attached to the main power board via a delicate cable harness. There is also a connection for the fans. Do not pull the cover away quickly.

Service Light Decoding (Red Flashes) Signal Meaning Chlorine Status Action Single Flash No Flow Detected OFF The unit believes that there is not sufficient water flow to the sensor to activate the salt cell.Is what flow returning to the pool as normal?Is the pump on? For variable speed pumps try increasing the water flow.Check and clean the manifold strainer screen on the AutoPilot plumbing manifold for debris. Double Flash or  TripleFlash System Warning Possibly ON, but with Diminished Output The unit is detecting low amps. Check the salt cell for any visible build up and clean if needed.If the cleaning the cell doesn't resolve the issue, run the testing instructions below and contact SaltPoolGuys.com support with the results. Quadruple Flash Water Temperature Issue Possibly ON, but with Diminished Output Contact SaltPoolGuy.com support for troubleshooting assistance. Salt Level Indicators Low Salt Light: Salt is below 2400 ppm. Adjust salt to 3000 ppm for optimal performance. Manually test the salt at a pool store or with test strips before proceeding.  Add Salt Light: Salt is below 2000 ppm. The unit has stopped producing chlorine until salt is added. Manually test the salt at a pool store or with test strips before proceeding.  Step-by-Step: How to Run a Diagnostic Test If you have a Double or Triple red flash, our technicians at SaltPoolGuys.com need specific data to help you. Follow these steps to enter Diagnostic Mode: Activate Boost: Press the Boost button and wait 60 seconds for the system to ramp up. Enter Test Mode: Press and hold BOTH the Up and Down arrows for 5 seconds until the output lights go out. Read the Flashes: The lights will now flash in a specific sequence to give you four values. Write these down. How to read the values: 1st Value (Salt): 2nd light flashes (1000s) / 3rd light flashes (100s). Example: 2 flashes / 8 flashes = 2,800 PPM. 2nd Value (Temp): Top light (100s) / 2nd light (10s) / 3rd light (1s). Example: 8 flashes / 6 flashes = 86°F. 3rd Value (Voltage): 2nd light (10s) / 3rd light (1s). Example: 2 flashes / 8 flashes = 28 Volts. 4th Value (Amps): 2nd light (1s) / 3rd light (0.1s). Example: 5 flashes / 5 flashes = 5.5 Amps.