I had a problem with my salt cell control board and called Salt Pool Guys. I am the least capable handy man type person ever, but I spoke to Chase who suggested that I send him some pictures. After he reviewed the pictures, he diagnosed the issue, identified the parts that needed to be replaced and walked me through the entire process. And it worked. I was amazed that I could actually follow his instructions and complete the project successfully. Thanks Chase, you are the best!