CUSTOMER REVIEWS
These guys truly are pros!! I sent them a text, they answered almost immediately. I explained my issue with my Autopilot pool pilot salt generator; they told me to open up the system and take a picture of it. I sent them the picture and less than 60 seconds later they told me that some wiring appeared burnt out. The technician diagnosed the problem from a photo!!! And I can tell you it wasn't that obvious because I completely missed it. If you have one of these systems, I would not hesitate to use these guys. Awesome Service!! Thanks guys, I thought I was going to have to buy a whole new system.
By replacing the wire kit did not fix the issue I had to buy a new cell and cable. Poor troubleshooting from the service tech. Did nost ask to check the cell until after replacing the wire kit for the control box. Had to payt for shipping back the wire kit. an extra $20 for nothing
We purchased property and with it came a huge 32k gallon pool. Grandkids are ready to swim. Was having issues with salt cell. Everything ran except no chlorine. Contacted team and Chase responded. He walked me through trouble shooting the system and had me replace the wires in the controller (very easy - all color coded). System appears to be running great now. Don't go wrong, stick with these guys and you'll be very satisfied. Thanks again Chase and team.
The kit worked great and my pool is running fine. The customer service has been outstanding. I received thorough guidance and what time over the phone and all information provided was spot on.
extremely helpful and knowledgeable