AquaCal Heat Pump Warranty Procedure

  • SaltPoolGuys.com is an authorized dealer of AquaCal heat pumps.
  • All AquaCal heat pumps sold by SaltPoolGuys.com are for installation within the 48 contiguous US states. We do not sell AquaCal heat pumps with the intent that the customer will be installing outside of the 48 contiguous US states. Installing a heat pump outside of the 48 contiguous US states may cause the warranty to be voided.
  • As per the manufacturer’s policy the manufacturer must directly dispatch a warranty service representative to your site for assistance.
  • For warranty assistance with AquaCal heat pumps please contact the manufacturer directly at 727-823-5642 (Monday-Friday during normal business hours).
  • For customers that purchased their heat pump from SaltPoolGuys.com: If you have any issues receiving a timely and satisfactory response from the manuafacturer regarding your warranty inquiriy please contact us and we’ll work with all parties involved to assist.