TERMS OF SALES POLICIES

SaltPoolGuys.com (a division of Crescent Brands, L.L.C.)
Terms of Sale Policies

Consumer Information

Any consumer information provided by SaltPoolGuys.com is for informational purposes only.  You should consult a local and licensed (if required in your locale) professional for any help with electrical, plumbing, digging, and so on.  The information provided by SaltPoolGuys.com is not intended as substitute for professional consultation regarding product use, installation, maintenance or repair.  If professional assistance is required, the services of a professional person should be sought.

Warranty

Products sold by SaltPoolGuys.com are covered by the manufacturer's warranties and are subject to their terms and conditions.  There are NO other warranties, either expressed or implied by SaltPoolGuys.com.  We will at the customer's request work and help in anyway possible to assist with a warranty issue should the need arise.  At no time is SaltPoolGuys.com responsible for any warranty claims on any products sold.

Pricing and Availability

Any pricing information listed online or in any other fashion is subject to change without notice.  From time to time our inventory runs low and we could be sold out of a specific item.  We work hard to have adequate supplies of product on hand at all times.  Purchasers will be notified within two business days if an item is not available for shipping.

Special Offers and Sales

Special offers and Sales are limited to current available inventory.

Shipping and Delivery

Some orders could have products that do not ship together (i.e. your salt system would ship from our warehouse and your pool cleaner could ship directly from the factory).  This may cause items to arrive on different dates. 

Returns

Merchandise will not be accepted for return without prior authorization from SaltPoolGuys.com.  The returned merchandise must be marked in accordance with our return instructions (which will be given at the time of authorization).  All returned merchandise must be new and unused with the exception of defective goods.  A 15% restocking charge will be applied against any credit for salable merchandise.  All goods must be returned with freight pre-paid by the customer within 30 days of receipt of the shipment.  Exclusions: Custom and special order items are not returnable.

To begin the return authorization process please call us toll-free at 1-800-981-4256.

Jurisdiction

The information contained on the SaltPoolGuys.com website shall be deemed provided in the state of Louisiana.  The information shall be deemed subject to Louisiana law.  If any part of the "SaltPoolGuys.com Terms of Sale Policies" are unlawful, void or unenforceable, the part will be deemed severable and will not effect the validity and enforceability of the remanding portions.

The above policies are subject to change without notice.  It is the customer's responsibility to check for updates.

Contact Us

If you have any additional questions or concerns about our policies, please contact us:

SaltPoolGuys.com / Crescent Brands, L.L.C.

Mailing Address:
1937 Veterans Blvd. #418
Metairie, LA 70005

Toll-Free Sales & Customer Service:
1-800-981-4256

Corporate Website:
www.crescentbrands.com

 
 
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